Can’t make it to our office? No problem!
We know it can be challenging at times to come in for appointments – even ones to help you overcome pain and difficulties. This has become especially true during the current COVID-19 pandemic that is impacting all of our lives.
At the same time, it is important that you find the relief and treatment you need.
Fortunately, we have a way for you to stay on top of managing your foot and ankle care when you are physically unable to come to our office:
Regardless of whether you’re limited by illness or quarantine, lack of transportation, scheduling conflicts, or any other reason, a telemedicine appointment is how you can still receive expert insight and analysis from a foot and ankle specialist.
What is telemedicine?
Telemedicine is when a doctor uses technology (electronic communications, software) to provide clinical services to you, without you needing an in-person visit.
Essentially, this allows our doctors to perform a (virtual) visual inspection of your foot or ankle, communicate directly with you, and answer your questions – all while you remain in the comfort of your own home.
There are a variety of specific telemedicine tools and technologies. At Lakes Foot and Ankle Associates, we use a service called Doxy.me. We like it because it provides just about the simplest experience you could hope to have for something like a doctor visit.
Here is how it works:
- Request a telemedicine appointment from our website.
- When it’s time for your appointment, click “Enter waiting room” on our homepage under your doctor’s name.
- You should see a window with a place to enter your name. Do it and click “Check in.”
- If at any point your device asks you for permission to use your camera or microphone, or to turn them on, be sure you say yes!
Once you’re all set up and the doctor is ready for you, we’ll begin the call.
Is telemedicine covered by insurance?
While telemedicine services have been increasingly covered by insurance companies (including Medicare), the answer depends on your specific provider and plan.
Not sure if your insurance plan covers telemedicine appointments? Just call our office at and a staff member will be happy to assist you.
How can you request your telemedicine appointment?
If you’re ready to request your telemedicine appointment, please complete the form on this page.
A member of our office will follow up with you during our regular office hours to schedule your appointment, make sure you have everything you need, and answer any questions you may have.
If you’d prefer, you can also reach out to us directly by phone at (248) 360-3888.
We look forward to serving you—wherever you happen to be!